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ASSEMBLY: Complete Bicycles will ship 90% built and require only basic tools and knowledge to complete the build. However, a fully assembled bicycle also needs to be tuned and adjusted (oftentimes with specialty tools). We strongly encourage having your bike professionally assembled to validate your warranty and to ensure a safe and lasting ride.

WARRANTY:  5-year warranty on all bicycle frames and 1-year warranty non-consumable parts. Warranty activated when you submit proof of professional assembly. Learn more about our Warranty Policy.

SHIPPING:  We ship six days a week. Tracking information is provided upon shipment. Learn more about our Shipping Policy.

RETURNS: If you wish to return your purchased item, you may do so within 7 days of delivery. Learn more about our Return Policy.

SUPPORT:  We pride ourselves on having a friendly and knowledgeable staff. Contact Us and we'd be happy to help you out in any way we can.